All Systems Operational

About This Site

The best way to stay in the loop!

Welcome to Thinkific’s status page. Check here for the most up to date information about our system health in the status indicators below. We consistently update this page to ensure you can easily follow what’s going on.

PLEASE NOTE: Status changes on this page reflect full system-wide changes and not individual issues with course sites.

More questions? Contact us at customers@thinkific.com and we’ll be sure to get back to you!

What is Thinkific?

Landed on this page and not sure who we are? Allow us to introduce ourselves. Thinkific is the #1 platform for creating, selling, and marketing online courses on your own website. We give you all the tools and technology you need (with the best support team in the industry) to grow your business and build the online course of your dreams!

Sign up for free at https://www.thinkific.com today!

Thinkific Application ? Operational
Thinkific.com ? Operational
Thinkific Help Center ? Operational
Thinkific Webhooks ? Operational
Thinkific Partner Portal Operational
AWS ? Operational
AWS eks-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elasticsearch-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS sqs-us-east-1 Operational
Stripe API Operational
Wistia Embeds ? Operational
Mailgun Outbound Email Delivery ? Operational
Stripe Dashboard Operational
Filestack API Operational
Fastly Status Page ? Operational
Thinkific Analytics - Embed Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Resolved - Thinkific experienced a period of downtime. The 500 errors were resolved shortly after the incident began, and all reports and data in admin tables have now also been fully reinstated. Everything is back to normal. We appreciate your patience and apologize for any inconvenience caused!
Jun 23, 07:32 PDT
Update - Our team is actively working to restore the final elements of dashboard data, the Payouts table.
The Users, Orders, Transactions, Leads and all other tables now display all your relevant data.
We continue working through any affected tables and will keep you informed of any progress.

Jun 19, 17:13 PDT
Update - Our team is actively working to restore dashboard data, including, but not limited to, Users, Analytics, Payouts, Orders, Transactions, and Products tables.
The Users, Orders, Transactions and Leads tables now display all your relevant data.
We continue working through any affected tables and will keep you informed of any progress.

Jun 18, 16:55 PDT
Update - Our team is actively working to restore dashboard data, including, but not limited to, Users, Analytics, Payouts, Orders, Transactions, and Products tables.
The Leads table now displays all your relevant data.
We continue working through any affected tables and will keep you informed of any progress.

Jun 18, 11:00 PDT
Update - Our team is actively working to restore dashboard data, including Users, Analytics, and Products.
Rest assured, no data has been lost. Core features like sign-in, checkout, course access, and email remain fully functional.
Thanks for your patience. We will keep you informed periodically until the issue is resolved.

Jun 18, 06:33 PDT
Update - You might still notice that some data in the admin (like Orders, Users, Discussions, Posts) appear blank or show limited results.
Additionally, the public API / GraphQL is also being impacted. Some GraphQL types are affected, specifically product, course content, users, and bundles.
Please rest assured—we’re actively working to restore all data and expect full visibility to return soon. Thank you for your patience!

Jun 17, 09:21 PDT
Update - You might still notice that some data in the admin (like Orders, Users, discussions) appear blank or show limited results. Please rest assured—we’re actively working to restore all data and expect full visibility to return soon. Thank you for your patience!
Jun 17, 06:30 PDT
Update - We are continuing to monitor for any further issues.
Jun 16, 10:57 PDT
Monitoring - Thinkific had a brief period of downtime, but we have identified and resolved the issue.
On June 16th, 2025 at ~9:20am PST an issue was identified that impacted our site's accessibility, resulting in 500 errors displaying on most Thinkific admin pages. Developers identified the cause and resolved at ~ 9:50am PST, June 16th, 2025.
The admin dashboard should now be accessible again. However, tables in the admin such as orders, users etc. may show blank or limited results, our developers are currently working to address this and they will be available shortly. We apologize for any inconvenience caused, and thank you for your patience! We are monitoring the results and will keep you updated here.

Jun 16, 10:57 PDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.