All Systems Operational

About This Site

The best way to stay in the loop!

Welcome to Thinkific’s status page. Check here for the most up to date information about our system health in the status indicators below. We consistently update this page to ensure you can easily follow what’s going on.

PLEASE NOTE: Status changes on this page reflect full system-wide changes and not individual issues with course sites.

More questions? Contact us at customers@thinkific.com and we’ll be sure to get back to you!

What is Thinkific?

Landed on this page and not sure who we are? Allow us to introduce ourselves. Thinkific is the #1 platform for creating, selling, and marketing online courses on your own website. We give you all the tools and technology you need (with the best support team in the industry) to grow your business and build the online course of your dreams!

Sign up for free at https://www.thinkific.com today!

Thinkific Application ? Operational
Thinkific.com ? Operational
Thinkific Webhooks ? Operational
Thinkific Help Center ? Operational
AWS S3 ? Operational
Stripe API Operational
Wistia Embeds ? Operational
Mailgun Outbound Email Delivery ? Operational
Stripe Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Thinkific Will Be Offline for Maintenance Feb 28, 22:00 - Feb 29, 01:00 PST
We're always busy making your Thinkific site even better! As part of ongoing efforts to improve our systems for you, we'll be doing some routine maintenance between 10PM PST on Friday, February 28 to 1AM PST on Saturday, February 29.

Live updates will be posted on this scheduled maintenance message.

Anyone accessing any part of your course site in this window of time will see a non-branded message informing them that the system is down for maintenance and will be back shortly.

Avoid planning content uploads during this time, as any in-progress action will be interrupted.

Want more information about what happens during system downtime for Thinkific? Learn more: https://support.thinkific.com/hc/en-us/articles/360030355054

Thanks for your patience! We look forward to continuing to make Thinkific even more awesome for you and your students.
Posted on Jan 24, 13:03 PST
Past Incidents
Feb 20, 2020

No incidents reported today.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020
Resolved - This incident has been resolved.
Feb 17, 20:26 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 17:49 PST
Investigating - Thinkific is a little slow serving requests at the moment with some sites showing a 500 error. Our engineers are aware of the problem and are investigating it.
Feb 17, 16:42 PST
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020
Resolved - We are no longer seeing any reduction in responsiveness or intermittent 500 errors. Our engineers identified the problem, implemented a fix and everything is now back to normal. In the interest of caution, our team will continue to monitor the situation.
Feb 6, 07:29 PST
Investigating - We're seeing reduced responsiveness again in Thinkific which is resulting in pages loading slowly or very intermittent 500 errors. Our team is further investigating to implement a fix.
Feb 6, 07:10 PST
Resolved - The issue has been resolved. Thanks again for your patience!
Feb 6, 02:06 PST
Monitoring - Things have returned to normal and you and your students should be able to access Thinkific without any delays. Our team is still on hand to monitor and ensure no further problems arise.
Feb 6, 01:43 PST
Update - We are still investigating this issue. You and your students may experience slower than normal loading times while using Thinkific with very intermittent 500 errors. Our team is working hard to identify and resolve the issue as soon as possible!
Feb 6, 00:01 PST
Investigating - Thinkific is a little slow serving requests at the moment and we are seeing intermittent 500 errors. We recommend putting a hold on making any changes to your site at this time. Our engineers are aware of the problem and are currently investigating.
Feb 5, 21:43 PST