Thinkific Status

All Systems Operational

About This Site

The best way to stay in the loop!

Welcome to Thinkific’s status page. Check here for the most up to date information about our system health in the status indicators below. We consistently update this page to ensure you can easily follow what’s going on.

PLEASE NOTE: Status changes on this page reflect full system-wide changes and not individual issues with course sites.

More questions? Contact us at customers@thinkific.com and we’ll be sure to get back to you!

What is Thinkific?

Landed on this page and not sure who we are? Allow us to introduce ourselves. Thinkific is the #1 platform for creating, selling, and marketing online courses on your own website. We give you all the tools and technology you need (with the best support team in the industry) to grow your business and build the online course of your dreams!

Sign up for free at https://www.thinkific.com today!

Thinkific Application Operational

Thinkific.com Operational

Thinkific Help Center Operational

Thinkific Webhooks Operational

Thinkific Partner Portal Operational

AWS Operational

AWS eks-us-east-1 Operational

AWS elasticache-us-east-1 Operational

AWS elasticsearch-us-east-1 Operational

AWS lambda-us-east-1 Operational

AWS rds-us-east-1 Operational

AWS route53-us-east-1 Operational

AWS sqs-us-east-1 Operational

Stripe API Operational

Wistia Embeds Operational

Mailgun Outbound Email Delivery Operational

Stripe Dashboard Operational

Filestack API Operational

Fastly Status Page Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2024

No incidents reported today.

Apr 15, 2024

Thinkific is experiencing a reduction of service with videos

Resolved - Thinkific was a little slow serving requests for a small period of time. Our engineers identified the problem, implemented a fix and everything is now back to normal. Sorry for any inconvenience caused, and thanks for your patience!
Apr 15, 13:42 PDT

Update - A fix has been implemented and we are monitoring the results - please note video uploads at this time may take a bit longer to process.
Apr 12, 11:05 PDT

Monitoring - The issue has been identified and videos are progressively processing. Wistia is working through the backlog of videos.
Apr 12, 11:04 PDT

Identified - We have identified an issue with our third-party video service provider, Wistia, affecting users' ability to upload and process videos. Users may experience delays with video processing.
Apr 12, 09:56 PDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.