All Systems Operational

About This Site

The best way to stay in the loop!

Welcome to Thinkific’s status page. Check here for the most up to date information about our system health in the status indicators below. We consistently update this page to ensure you can easily follow what’s going on.

PLEASE NOTE: Status changes on this page reflect full system-wide changes and not individual issues with course sites.

More questions? Contact us at customers@thinkific.com and we’ll be sure to get back to you!

What is Thinkific?

Landed on this page and not sure who we are? Allow us to introduce ourselves. Thinkific is the #1 platform for creating, selling, and marketing online courses on your own website. We give you all the tools and technology you need (with the best support team in the industry) to grow your business and build the online course of your dreams!

Sign up for free at https://www.thinkific.com today!

Thinkific Application ? Operational
Thinkific.com ? Operational
Thinkific Help Center ? Operational
Thinkific Webhooks ? Operational
Thinkific Partner Portal Operational
90 days ago
93.24 % uptime
Today
AWS S3 ? Operational
Stripe API Operational
Wistia Embeds ? Operational
Mailgun Outbound Email Delivery ? Operational
Stripe Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 27, 2020

No incidents reported today.

Nov 26, 2020
Resolved - The issue impacting specific pages in the admin dashboard for our course creators has been identified. Our engineers have implemented a fix and everything is now back to normal. Sorry for any inconvenience caused, and thanks for your patience!
Nov 26, 08:31 PST
Update - The updated list of impacted pages in the admin dashboard are:
- Editing a video
- The affiliate tab in a user profile
- Theme editor
- Sign in/Sign up section in the Settings menu (under Orders & Accounts)
Nov 26, 08:16 PST
Update - The issue has been isolated to only specific pages in the admin dashboard for our course creators. This includes the following pages:
- Editing a video
- The affiliate tab in a user profile
- Theme editor

There is no impact to student-facing pages or the ability to purchase a course or take a course.
Nov 26, 07:59 PST
Investigating - Certain pages within the Admin Dashboard are returning a blank page.
This includes the Theme code editor and when editing a video in the Video Library.
Our internal dev teams are currently engaged and investigating the cause of the incident to resolve.
Nov 26, 05:00 PST
Nov 25, 2020
Resolved - The issues with our infrastructure services has been resolved and access to the Partner Portal has returned to normal. Thanks for your patience!
Nov 25, 15:26 PST
Update - Our Partner Portal is accessible now but you may experience intermittent issues or slow loading times. We're continue to monitor the status for our infrastructure services and will post an update here.
Nov 25, 13:02 PST
Monitoring - Partner Portal is down
Our infrastructure hosting service is currently experiencing some issues which is impacting access to our Partner Portal. We'll update here once that becomes available again.
Nov 25, 08:56 PST
Update - We are continuing to investigate this issue.
Nov 25, 08:53 PST
Investigating - Partner Portal is down
Our infrastructure hosting service is currently experiencing some issues which is impacting access to our Partner Portal. We'll update here once that becomes available again.
Nov 25, 08:53 PST
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.