Thinkific Is Experiencing a Reduction in Responsiveness(Video Publishing)

Incident Report for Thinkific

Resolved

Thinkific was experiencing issues with uploaded videos taking longer than normal to complete processing. Our engineers identified the problem, implemented a fix and everything is now back to normal. Sorry for any inconvenience caused, and thanks for your patience!

Posted Jun 27, 2020 - 10:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 27, 2020 - 09:48 PDT

Investigating

Thinkific is a little slow serving video publishing requests at the moment. Our engineers are aware of the problem and are investigating it.

Posted Jun 27, 2020 - 09:31 PDT

This incident affected: Thinkific Application.